Please support 2-1-1 by donating to United Way of Greater Atlanta. Answering more than 800 contacts a day, all confidential and free, 2-1-1 does more than serve our community. It continues to serve as a model for similar services nationwide, as well as a barometer for critical needs in metro Atlanta. Today, 2-1-1 customers can reach 2-1-1 by phone, through the website, by chat, text, and email 24/7/365.īy the end of 2015, 2-1-1 responded to more than 7.9 million contacts. At the beginning of 2014, text services were added. This allowed the community to independently search for its needs or chat live with a trained specialist. In 2011, 2-1-1 started the transformation from a call center to a contact center by offering live chat services through the 2-1-1 website. The service was re-named to United Way 2-1-1. Funding is limited and only the first 2,000 completed applications will be considered before closing down again. In June 1997, with the support of community and civic leaders and a technology donation from Williams Communities, the Public Service Commission assigned the 2-1-1 telephone number to United Way of Greater Atlanta. Atlanta COVID-19 Emergency Assistance Atlanta COVID-19 Emergency Housing Assistance Program Redirect We are now accepting new applications for the Emergency Housing Assistance Program. In 1993, First Call For Help became the nation's first 24/7 I & R line. In 1987, I & R was renamed to First Call For Help. From 1973 to 1986, the service was known simply as I & R. Historyįor more than 35 years, United Way of Greater Atlanta has provided comprehensive Information & Referral (I&R) services to residents of metro Atlanta. 2-1-1 is free, confidential, and available 24 hours a day, 365 days a year, in over 140 different languages. There are more than 5,000 agencies listed in the 2-1-1 database. Those who reach out to 2-1-1 are connected to trained, bilingual Contact Center agents who provide information on services and referrals to programs aligned with the individual's specific needs. This help is provided so that families can recover and become sustainable once again. United Way of Greater Atlanta's 2-1-1 Contact Center connects families with community resources that enables them to thrive - resources like food pantries, job search and placement agencies, and financial emergency assistance agencies. Mission:Ģ-1-1 connects people to the assistance they need to address every day challenges of living as well as those that develop during times of community emergencies. The help you need, when you need it, where you need it.
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Download the free 2-1-1 app from your device's app store (search for 211) search our database online.
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Dial 2-1-1 Text your zip code & need to 898-211. Redd.United Way 2-1-1 can now be reached from your phone or mobile device 24/7/365. The United Way Of Greater Atlanta offers the 2-1-1 Helpline in order to provide callers with assistance finding and accessing numerous types of resources. “It’s really important that our volunteers see where their money is going, see where their time is going and unite for service gives them an opportunity to do that with multiple partners at one time,” said Dr. Redd.Īnd the volunteers got to see the fruits of their labor. “Volunteers at Covenant House Georgia has a huge impact on our operation, it also has a huge impact on insuring the quality of life for our young people, not only making sure they have a beautiful place to live but they also help us develop programming like life skills,” said Dr. Alie Redd, Covenant House executive director, said they operate on a lean budget so having the kind of help they had from the volunteers meant a lot. With locations across Georgia, Northside Hospital offers clinical expertise, research excellence, quality outcomes and exceptional care that transforms. 3 kids dead after woman tries stabbing them inside burning house, deputies sayĭr. United Way of Greater Atlanta’s Child Well-Being Mission is to improve the well-being of children, their families, and the communities across our 13-county region.Teen dead, 2 others hurt after shots ring out during fight at Ga.Atlanta DEA takes down Mexican cartel meth conversion lab in Gwinnett County.“I think it’s important for me to give back, I think if you’re given another year why not use it to benefit other people,” said Ragsdale. One volunteer, Malorie Ragsdale, makes it a tradition to do community service on her birthday. The volunteers did some mulching, weeding of plants, and planning an overhaul of one the clothing closets in the non-profit’s gym.
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